Food Safety Complaints Policy

For the purposes of this document, food complaints include complaints about articles of food and also food premises.

The Council as the Food Authority has a duty to enforce the food safety laws. These contain powers in order to control food safety and the fitness standards of food. They also contain measures dealing with compositional standards. In addition, the European Communities Act 1972 enables regulations to be made about standards in food premises and systems in place to ensure safe food is produced. Those matters such as compositional standards, quality, misleading claims and labelling are the responsibility of the County Council Trading Standards Department (telephone 01392 381381).