Food Safety Complaints Policy

Underlying Principles

The Council approaches its role from the position that:

  • Persons consuming food which has been prepared or produced by businesses in the Councils' area need to be adequately protected from the risk of any injury or illness arising as a result of the consumption of any food which is contaminated, unfit or otherwise failing to meet legal requirements;
  • Persons need to be adequately protected from the risk of injury or illness as a result of food consumed within the South Hams or West Devon but prepared or produced elsewhere be it within the UK, EU or any third country;
  • The proprietor of a food business has the legal responsibility to ensure that food and food premises meet legal requirements.
  • Action taken by the Council should be proportionate to the risk to public health and in accordance with its enforcement policy.