Council Tax

Council tax, discounts, reductions, exemptions, view your account online, make a payment and more.

About Council Tax

This guide will tell you all about Council Tax, including how properties are banded and charges worked out, how we spend council tax, information for landlords and how to appeal.

How to pay

You can pay your Council Tax online or by phone with a credit or debit card, by direct debit, in person at a post office or PayPoint, or by using online banking.

Reductions - discounts and exemptions

Some people can claim a discount or exemption on Council Tax, depending on circumstances. If you are on a low income, please see Council Tax Reduction.

Worried about paying

If you are worried about making Council Tax payments, don't ignore the problem. Get in touch so that we can help you.

A resident has died

If you need to notify the council that someone has died, you can find information about how to do so here.

Refund claim form

If you have been notified that you have overpaid your council tax and are due a refund, please complete this form.

Changes to your property

If you need to tell us about any changes to your property that might affect your council tax, you can find more information here.

Employer information

You may have received an attachment of earnings order from us for one of your staff. This page will explain the process and the legal information around the attachments.

Contact this service

Opening times

If you have a question for our team, you may be able to find the answer you need on our website. You could also chat with us using the link below to get an answer to your query:

Monday, Tuesday, Thursday, Friday: 9:00 a.m. to 5.00 p.m.

Wednesday: 1:00 p.m. to 5:00 p.m.

Saturday, Sunday and Bank Holidays: Closed