Parking

☎ On average, calls to the Parking team are answered within 4 minutes, and most (75%) are answered within 15 minutes.

☎ Our busiest times are 9 to 10 a.m. and lunchtimes. If you can phone outside these times, you may not have to wait as long.

☎ To contact us using another method, please see our Contact Us page where you can send a message through to the team.

☎ To find out more about call times and how we're tackling this issue, please see Call Centre Information.

Parking Permits

If you need to purchase a new permit or update your details, you can do so here.

Making an online payment is quick, easy and secure.

If you have received a Penalty Charge Notice (PCN) and wish to challenge it, you can do so here.

RingGo is a quick, easy to use service, which lets you pay for your parking using your phone, rather than using cash at a machine.

Find out more about your local car parks, charges and where you can park your vehicle.

If you have a question for our parking team you can ask it here

Tell us about a problem you've found in one of our car parks.

Information about abandoned vehicles, including how you can report it to the council for removal.

Find out where holders can park and the Terms and Conditions of our car parks for Blue Badges.