The Corporate Debt Policy identifies where the responsibility for the collection of different debts owed to the Council lies and sets out the principles and standards we will adhere to in relation to contact, the recovery and enforcement process, repayments and benefit and money and debt advice.
The policy sets out the framework for a consistent and sensitive approach to collecting debt whilst ensuring that the Council continues to maximum income collection and arrears recovery performance.
Sums due to the Council can be a mixture of statutory and non-statutory charges. The methods of billing and recovery for statutory charges are prescribed by the relevant legislation. The specific rules and regulations which govern the recovery and collection of debt are set out in the relevant section.
You can download the full details of our Corporate Debt Policy from the link below: