Service Update - Online Forms
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We apologise for the inconvenience and thank you for your patience.
Complaints Policy and Procedure
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Skip Guide NavigationHow do I make a complaint?
You can make a complaint in a way that best suits you. We encourage any customer who has a concern about a particular service to make contact with us straight away. Early complaints give us the best opportunity to resolve an issue quickly.
Complaints can be made in a number of ways:
- online via our complaint form below
- by emailing us at complaints@swdevon.gov.uk
- by speaking to Customer Services by phone. The number is 01822 813600
- by writing to us
- in person at our office
West Devon Borough Council
Kilworthy Park
Drake Road
Tavistock
PL19 0BZ