Pest control for rats and mice is free from the Council if you receive benefits.
Can the Council help with pest control?
Pest control treatment for rats and mice is free of charge for domestic premises, as long as someone living there is receiving at least one of the benefits listed below:
- Employment and Support Allowance (Income Related) (ESA)
- Income Support
- Job Seekers' Allowance (JSA)
- Disability Allowance
- Personal Independence Payment (PIP)
- Attendance Allowance
- Housing Benefit
- Council Tax Reduction
- Pension Credit Guarantee
- Universal Credit
Please note that you will need to provide evidence of your benefits, such as an award letter, when the technician visits you.
I don't receive benefits; can you help me?
If you don't receive any of benefits listed above, you will need to contact a private pest control company.
The Councils' contractor is TerminixUK. Please visit their website for more information.
Coronavirus and Pest Control Treatment
In order to protect customers and technicians, Terminix will contact you before visiting your property to check whether anyone in the house is classed as vulnerable or shielding, or if anyone has shown symptoms in the last seven days.
The technician will need to maintain a 2 m social distance from people in the house, and will need access to handwashing facilities. They will be wearing Personal Protective Equipment (PPE) throughout the visit.
I want to report a dead animal
To report a dead animal, please use the button below:
I want to report a pest problem at a neighbouring property or a public place
If the pest problem is at a neighbouring property, or in a public place, please report it to our Customer Service team using the general enquiries form. We will then investigate the problem.