If you're parking in West Devon Council car parks you can pay to park by phone using PayByPhone cashless parking.
If you're parking in West Devon Council car parks you can pay to park by phone using PayByPhone cashless parking. It's quick, secure and easy.
There's no need to save up loose change or queue up to use a machine.
Using PayByPhone also helps from an environmental point of view, too, as there's no need to get a printed pay and display ticket to put in your windscreen.
PayByPhone is a third-party company that enables cashless parking payments. To download the PayByPhone app, go to your phone app store and search for PayByPhone. You can also use the buttons below:
Once you have downloaded the app, set up your account by registering a few details and when you want to park, pay quickly and easily in just a few seconds.
To do this, you need to confirm the vehicle you are using and let the service know exactly where you are parked. This is done by entering the location number advertised on signs in every car park.
You then need to tell PayByPhone how long you want to stay and confirm your payment details.
A further benefit of PayByPhone is that if your parking is running out, you can extend your time wherever you are, provided you don't go over any local restrictions in the car park you are using.
Select your current session from within the app and you will be asked how long you want to extend for. Choose a time, confirm, and the new time will apply.
Our Parking enforcement officers know which vehicles are using PayByPhone by checking the vehicle registration on their devices. There is no need to display anything in your windscreen.
Please take care to use the correct location and vehicle registration details when you use PayByPhone to purchase your parking. Sessions are not transferable.
Once you've downloaded the PayByPhone smartphone app and registered to use the service, you can use PayByPhone in thousands of areas nationwide.
Use their parking locator to find your nearest car park.
While there's no convenience fee for using PayByPhone in our Council car parks, there may be a small fee in other locations. Please check the app or PayByPhone website for charges in each location.
*The optional confirmation and alert texts cost 10p per message, but you can opt out from them at any time.
You need to either opt out permanently in the app settings or opt out each time you use it to ensure you don't incur charges.
If you need a VAT receipt to claim back on expenses, you can get that free for all your parking sessions via the PayByPhone app, or on their website.
If you don’t have access to a smartphone, or cannot install the PayByPhone app, you can still use PayByPhone to pay for your parking across our car parks.
This is done by calling PayByPhone on 0330 400 7275 and completing an automated payment. Be sure to check the signs within each car park for the code to provide, and check your vehicle and location are correctly recorded by the telephone service before completing your call.
You can also register and book parking with PayByPhone online through their website. Please be aware that this will not guarantee you a parking space, and we would advise not making payments until you have arrived in the car park.
If you need any more information, please visit www.paybyphone.co.uk.
Further information and help in installing the PayByPhone app, setting up an account, and using the PayByPhone service can be found on the PayByPhone website.
You can also make a payment via their automated payment telephone number on 0330 400 7275
Your PayByPhone receipt within your PayByPhone account will also show you a breakdown of what contributed to the total paid.
If you have paid twice for the same session, or have a different query regarding the parking fees you have paid with PayByPhone, please contact the Parking team including as much information as possible and the details or receipts for your PayByPhone transactions.
