Local Land Charges

Land Charges Service Update

The council will be working as normal because staff can work from home however we need to help support you as customers and reduce any risk so to that end we are changing our procedures with immediate effect as shown below:

Personal searches and EIR data will be emailed through to prevent the need to access the council offices however turnaround times will be increased to between 5 and 10 working days (this will be kept under review). This is the same for all search types and we hope it will allow for continuation of the services whilst allowing for potential staff sickness as well as scheduled leave.

Please allow additional time for us to fulfil requests for copy documents as well. It will not necessarily be possible to send documents by return and 5-10 working days is going to be more likely, especially if the documents are in paper archives at the council offices. Please be aware that it might eventually be the case that we will be unable to provide any documents held in office based archives and not already scanned.

These arrangements will remain in place until we are advised otherwise.