Contracts

A searchable database of all contracts held by public bodies in the South West, as well as details of ICT contracts and Facilities contracts.

We're keen to promote the transparency of the contract data we hold. This information can be accessed through the following sources.

Contract Register

Contracts awarded, details of frameworks and dynamic purchasing systems can be found on our e-procurement contracts register on Supplying the South West.

Contracts Register

Contracts Finder

Contracts Finder website was launched in February 2015 alongside the Public Contracts Regulations 2015. The Regulations require in-scope bodies to publish all advertised UK public sector procurement opportunities and contract awards above certain thresholds on Contracts Finder:

£10,000 for central government bodies and

£25,000 for wider public sector bodies

You can use Contracts Finder to:

  • search for contract opportunities in different sectors
  • find out what’s coming up in the future
  • look up details of previous tenders and contracts

Contracts Finder

Local Government Transparency Code

Information which must be published as set out in the Local Government Transparency Code 2015.

Local Government Transparency Code 2015

Other Contracts

For details of ICT Support and Maintenance Contracts and Facilities Contracts, please click on the headings below.

Contracts

ICT Support and Maintenance Contracts

Every month the Councils receive a number of Freedom of Information Requests regarding our ICT Support and Maintenance contracts. The list below details all our current contracts, and includes:

  • The supplier name
  • A description of the product or service
  • The start and end date of the contract
  • The cost of the product or service

This list will be updated regularly as contracts change.

For more information, please contact Jason Higgs jason.higgs@swdevon.gov.uk.

You can also see our ICT FOI Library.

The costs below relate to the overall cost which is shared between South Hams and West Devon Councils.

Supplier Description Start date End date Annual cost
Adaxes Adaxes annual maintenance and support 08/04/2024 07/04/2025 $1,483.52
Adelante Adelante Smartpay web and telephone payments. Bank reconciliation. 01/04/2024 31/03/2027 £336,550.00
Advanced Network Security iBoss clous VPN - 3 years 31/05/2024 30/05/2027 £44,542.74
Axians Fortinet renewal 31/03/2024 31/03/2026 £19,197.00
Bottomline BACS payment gateway PT-X annual service charge - 3 years, £10,500 per year 22/12/2024 21/12/2025 £12,155.06
Boxxe ESET Protect advanced - 2 years 21/01/2024 20/01/2026 £10,020.00
BPR Ltd 1 year engage suite platinum licence 01/10/2024 30/09/2025 £10,150.00
Cadcorp Cadcorp maintenance - GeognoSIS/WebMap/ Local Knowledge WS/Find IT WS 31/01/2025 31/01/2026 £46,416.63
CADLine Autodesk AutoCAD line 10/07/2024 10/07/2027 £7,140.00
Civica ModernGov annual support and maintenance 01/02/2025 31/01/2026 £14,341.03
Civica eXpress elections software South Hams 01/04/2025 31/03/2026 £14,829.65
Civica eXpress elections software West Devon 01/04/2025 31/03/2026 £15,252.03
Civica Civica financials archiving solution 10/01/2024 30/09/2025 £4,443.82
Civica Civica financials annual license fee and annual support and maintenance 31/10/2024 30/10/2028 £452,427.00
Code Enigma Drupal web hosting for SHWD websites 06/03/2023 05/03/2026 £45,000.00
Concerto Asset management software 01/09/2023 31/08/2025 £102,000.00
Trustmarque CorelDRAW graphics suite enterprise CorelSure maintenance 18/01/2025 18/01/2026 £248.00
DEF Software Ltd DEF annual maintenance 01/04/2023 28/11/2026 £286,087.40
Entrust SSL certificates renewal 15/12/2024 14/12/2026 $8409.90
Freedom ISDN30e DDI annual rental charge (charged monthly) Monthly Monthly £26,824.61
Granicus govDelivery subscription 02/06/2024 01/06/2025 £11,623.48
Halo Service desk software - annual renewal 02/08/2024 01/08/2025 £13,041.00
Landmark Historical National Grid mapping licence 01/11/2024 31/10/2025 £250.00
Lesar Post room card printer support contract - was (Zebra ZXP Series 7) 01/08/2024 30/07/2025 £395.00
MHR iTrent HR software 27/08/2021 26/08/2025 £22,168.00
Netcall Liberty Create low code platform 14/03/2024 13/03/2029 £504,350.00
Netcall Liberty Connect and Converse contact centre software 01/04/2024 31/03/2029 £377,970.00
NEC Software Ferret renovator 01/08/2024 31/07/2025 £189.00
NEC Software Assure environmental health software 01/06/2020 31/05/2025 £351,250.00
NEC Software I@W enterprise document management system 01/06/2020 31/05/2025 Part of above
NEC Software Support and maintenance 2 x Oracle SE2 licences for Assure 04/06/2024 03/06/2025 £3,198.06
NEC Software NPS Information at work/document hub module 09/02/2025 08/02/2026 £1,719.59
NEC Software NEC revenues and benefits, citizen access portal and support 01/10/2022 30/09/2027 £1,187,595.00
Open Digital Co-operative Drupal annual subscription SH and WD 09/06/2023 08/06/2025 £6,688.80
Paessler PRTG 5000 network monitoring 08/05/2024 07/05/2025 £2,999.70
PatchMyPC PatchMyPC licence 17/04/2024 16/04/2025 £2,499.00
Phoenix Software Veeam Data Platform Advanced Universal subscription licence 16/11/2024 15/11/2025 £17,137.87
Phoenix Software Veeam backup for O365 licence 16/11/2024 15/11/2025 £6,110.40
Phoenix Software Microsoft annual renewal 01/09/2024 31/08/2027 £900,000.00
Proact IT UK Ltd Sys Track cloud remote diagnostics 20/04/2025 19/04/2025 £9,465.60
Real Asset Management Financial asset management software 21/04/2024 20/04/2025 £3,920.76
Recite Me Cloud based accessibility software toolbar 13/03/2023 12/03/2026 £12,840.00
Silktide Ltd Silktide web accessibility monitor 01/06/2024 31/05/2025 £4,451.76
Softcat Safenet trusted access 31/03/2024 31/03/2025 £1,855.00
Softcat Nutanix Flow - 49 months 04/07/2022 03/07/2026 £18,115.96
Softcat Mimecast renewal 2024-25 11/11/2024 11/11/2025 £24,710.85
StatMap Ltd Cloud-hosted LLPG and Gazetteer management 16/10/2024 15/10/2025 £19,677.29
Unity5 New parking system 01/07/2025 30/06/2026 £62,688.00
Whitespace Allon Mobile subscriptions 01/07/2025 30/06/2026 £1,968.00
Whitespace Allon Mobile licences  07/01/2025 30/06/2026 £9,348.00
Whitespace Whitespace Powersuite Maintenance 01/10/2024 30/09/2025 £3,651.38
Whitespace TomTom Webfleet subscription 01/10/2024 30/09/2025 £512.32
Whitespace South Hams Whitespace Software 01/10/2024 30/09/2025 £38,131.62
Whitespace Trade Waste Software 01/10/2024 30/09/2025 £10,000.00

 

Facilities Contracts

1. Office and building cleaning - Service contract that is focused around office, commercial and building cleaning services 

  • a) Supplier/provider of the services: Devon Cleaning South Hams Ltd
  • b) Total annual spend: £31,645.64
  • c) Description of services provided: Office Cleaning
  • d) Number of sites the contract covers: 4 sites
  • e) Contract start date: 01 April 2024
  • f) Contract expiry date: 31 March 2027
  • g) Contract duration: 3 year contract, with possible 2 year extensions 

2. Lift service and maintenance - Service contract for lift service and maintenance 

  • a) Supplier/provider of the services: TK Elevators
  • b) Total annual spend: £2,002.00
  • c) Description of services provided: Service quarterly two passenger lifts and two platform lifts
  • d) Number of sites the contract covers: 1 site
  • e) Contract start date: 01 May 2022
  • f) Contract expiry date: 31 May 2025
  • g) Contract duration: 3 years 

3. Food - Service contract that is focused around catering services: No contract in place
 
4. General waste services contracts - The organisation's primary general waste service contract 

  • a) Supplier/provider of the services: Biffa
  • b) Total annual spend: £4,628
  • c) Description of services provided: General waste weekly/fortnightly collections and wheelie bin hire
  • d) Number of sites the contract covers: 3 sites
  • e) Contract start date: 28 Oct 2013
  • f) Contract expiry date: N/A
  • g) Contract duration: Rolling annual contract 

5. Laundry services - Where clothes and linen can be washed and ironed: No contract in place

6. Fire equipment services - Providing fire safety equipment, servicing and risk assessments 

  • a) Supplier/provider of the services:
    • (i) Fire and EML: Fullstop Fire and Security
    • (ii) Fire Risk Assessment: In-house
  • b) Total regular annual spend: £3,524.50
    • (i) Annual Servicing: £3,954.00 (plus ad hoc spend: repairs over last 3 years: £12,408.61)
    • (ii) Fire Risk Assessment: N/A
  • c) Description of services provided: Fullstop Fire and Security- Providing and maintaining fire safety equipment
  • d) Number of sites the contract covers: 4 sites
  • e) Contract start date:
    • (i) Fullstop Fire and Security: 24 Jun 2024
  • f) Contract expiry date:
    • (i) Fullstop Fire and Security: 23 Jun 2027
  • g) Contract duration:
    • (i) Fullstop Fire and Security: 3 years
  • h) Contract:
    • (i) Fullstop Fire and Security: Quotes

7. HVAC - Heating, ventilation and air conditioning 

  • a) Supplier/provider of the services:
    • (i) Heating: Cannings, KK Controls, DR Hambly, Blue Flame Services and Treco
    • (ii) Ventilation and air conditioning: Bartletts, KK Controls and Five Star Maintenance
  • b) Total regular annual spend: Approx. £8,000.
    • (i) Annual Servicing: £3,000.
    • (ii) Annual Servicing: £5,000.
  • c) Description of services provided:
    • (i) Providing and maintaining heating systems
    • (ii) Providing and maintaining ventilation and air conditioning systems
  • d) Number of sites the contracts cover: 4 sites
  • e) Contract start date:
    • (i) Treco: 3 Aug 2024; Cannings, KK Controls, DR Hambly, Blue Flame Services: No fixed contract
    • (ii) Bartletts: 18 Feb 2014; KK Controls, Five Star Maintenance: No fixed contract
  • f) Contract expiry date:
    • (i) Treco: 2 Aug 2029
    • (ii) Bartletts: Oct and Mar 2025
  • g) Contract duration:
    • (i) Treco: 5 years
    • (ii) Bartletts: 1 year rolling contract
  • h) Contract:
    • (i) Treco: Quotes
    • (ii) Bartletts: Quotes


Contact Details

Responsible Officer:
Gavin Priest,
Principal Building & Facilities Officer,
01803 861529, gavin.priest@swdevon.gov.uk