Every month the Councils receive a number of Freedom of Information Requests regarding our ICT Support and Maintenance contracts. The list below details all our current contracts, and includes:
- The supplier name
- A description of the product or service
- The start and end date of the contract
- The cost of the product or service
This list will be updated regularly as contracts change.
For more information, please contact mike.ward@swdevon.gov.uk.
You can also see our ICT FOI Library.
The costs below relate to the overall cost which is shared between South Hams and West Devon Councils.
| Supplier | Description | Start date | End date | Cost |
|---|---|---|---|---|
| Adaxes | Adaxes Annual Maintenance and Support | 08/04/2024 |
07/04/2025 |
$1,483.52 |
| Adelante | Adelante Smartpay Web and Telephone payments. Bank reconcilliation | 01/04/2024 |
31/03/2026 |
£185,350.00 |
| Bottomline | BACS Payment Gateway PT-X Annual Service Charge - 3 year, £10,500 per year | 22/12/2024 |
21/12/2025 |
£11,911.49 |
| BPR Ltd | Platinum Subscription to Engage Process Modeller | 01/10/2023 |
30/09/2024 |
£10,150.00 |
| Cadcorp | Cadcorp maintenance - GeognoSIS/WebMap/ Local Knowledge WS/Find IT WS | 01/02/2024 |
31/01/2025 |
£15,730.00 |
| CADLine | Autodesk AutoCAD Line | 10/07/2021 |
10/07/2024 |
£5,766.00 |
| Civica | Modern Gov Annual Support & Maintenance | 01/02/2024 |
31/01/2025 |
£13,580.52 |
| Civica | eXpress elections Software South Hams | 01/04/2024 |
31/03/2025 |
£14,029.94 |
| Civica | eXpress elections Software West Devon | 01/04/2024 |
01/03/2025 |
£14,429.54 |
| Civica | Civica Financials | 31/03/2023 |
30/10/2028 |
£157,199.00 |
| Concerto | Asset Management Sotware | 01/09/2023 |
31/08/2024 |
£34,000.00 |
| Corbel Solutions | Trustwave WebMarshal Essentials 1 year subscription and support | 29/11/2023 |
28/11/2024 |
£11,374.35 |
| DEF Software Ltd | DEF Master.Gov Planning system | 01/04/2023 |
31/03/2026 |
£114,212.00 |
| Document Management Group | 14 scanners - 12 month support and consumables | 09/03/2024 |
08/03/2025 |
£4,000.00 |
| Granicus | govDelivery subscription | 02/06/2023 |
01/06/2024 |
£10,566.80 |
| Halo | Service Desk Software | 01/08/2023 |
31/07/2024 |
£17,420.00 |
| Ideagen | Pentana Risk Performance Management Software | 18/06/2024 |
17/06/2025 |
£12,739.62 |
| Learning Pool Ltd | On Line Training Software | 29/07/2022 |
29/07/2023 |
£11,640.00 |
| Logo Tech | Annual Hosting Fee for Treasury Management - 23/24 | 10/05/2023 |
10/05/2024 |
£2,100.00 |
| Paddle.net | Matomo Cloud Business Web Analytics | 31/08/2023 |
30/08/2024 |
£1,065.61 |
| MHR | iTrent HR software | 27/02/2023 |
26/05/2024 |
£22,168.00 |
| Netcall | Liberty Create Low Code Platform | 14/03/2024 |
13/03/2025 |
£100,870.00 |
| Netcall | Liberty Connect and Converse Contact Centre Software | 01/04/2024 |
31/03/2025 |
£101,594.00 |
| NEC Software | Assure Environmental Health Software | 01/06/2024 |
31/05/2025 |
£14,478.00 |
| NEC Software | I@W Enterprise Document Management System | 01/06/2024 |
31/05/2025 |
£10,000.00 |
| NEC Software | M3 Landcharges | 01/11/2023 |
31/10/2024 |
£22,000.00 |
| NEC Software | NEC Revenues and Benefits, Citizen Access Portal and Support | 01/10/2023 |
30/09/2027 |
£237,519.00 |
| Open Digital Co-operative | Drupal annual subscription SH and WD | 09/06/2023 |
08/06/2025 |
£3,344.40 |
| Paessler | PRTG 5000 Network monitoring | 08/05/2024 |
07/05/2025 |
€ 2,999.70 |
| PatchMyPC | PatchMyPC Licence | 17/04/2024 |
16/04/2025 |
£2,499.00 |
| PDQ.com | PDQ Inventory Software management and deployment | 08/01/2022 |
08/01/2023 |
£450.00 |
| PDQ.com | PDQ Deploy Software management and deployment | 08/01/2022 |
08/01/2023 |
£450.00 |
| Phoenix Software | Veeam Data Platform Advanced Universal subscription licence | 16/11/2023 |
15/11/2024 |
£15,084.44 |
| Phoenix Software | Veeam backup for O365 licence | 16/11/2023 |
15/11/2024 |
£5,898.90 |
| Proact IT UK Ltd | Sys Track Cloud Remote Diagnostics | 20/04/2025 |
19/04/2025 |
£9,465.60 |
| Real Asset Management | Financial Asset Manasgement Software | 21/04/2024 |
20/04/2025 |
£3,920.76 |
| Recite Me | Cloud based accessibility software toolbar | 13/03/2023 |
12/03/2026 |
£12,840.00 |
| Silktide Ltd | Silktide Web Accessibilty Monitor | 01/06/2023 |
31/05/2024 |
£4,322.10 |
| Softcat | Airwatch - Vmware Workspace - ONE Mobile device management | 29/08/2023 |
28/08/2024 |
£8,118.00 |
| StatMap Ltd | Cloud-hosted LLPG and Gazetteer management | 16/10/2023 |
15/10/2024 |
£22,407.24 |
| The AV Group | Council Chamber Audio & Visual Systems Support - Follaton | 13/07/2022 |
12/07/2025 |
£3,000.00 |
| The AV Group | Council Chamber Audio & Visual Systems Support - Kilworthy | 06/06/2023 |
06/06/2026 |
£3,000.00 |
| Trustmarque | Microsoft Office and M365 E5 licensing | 01/08/2023 |
31/07/2024 |
£165,779.70 |
| Updata | WAN Intersite connectivity | 01/01/2022 |
01/03/2022 |
£4,650.00 |
| Whitespace | Allon Mobile Subscriptions | 01/07/2024 |
30/06/2025 |
£2,696.40 |
| Whitespace | Whitespace Powersuite Maintenance | 01/10/2023 |
30/09/2024 |
£3,477.50 |
| Whitespace | TomTom Webfleet subscription | 01/10/2023 |
30/09/2024 |
£487.92 |
| Whitespace | South Hams Waste Management Software | 01/10/2023 |
30/09/2024 |
£42,291.75 |
| Whitespace | Trade Waste Software | 01/10/2024 |
30/09/2027 |
£10,000.00 |