Privacy and Personal Data

The Council takes your privacy and personal data seriously.

We will process your information for the purposes of a providing you with a service in respect of preliminary advice and information in respect of submitting a planning application.

Purpose of processing

Your information will be used by the Council for the purpose of registering your Pre-Application Request and providing you with the relevant service that has been paid for.

Your information could also be used to contact you regarding the application for the following reasons:

1. To request more information about the site, its surroundings and the proposed scheme
2. Advising you of timescales
3. Providing written advice
4. To arrange meetings

Data Controller

The data controller for your information is:

West Devon Borough Council

Kilworthy Park

Drake Road

Tavistock

PL19 0BZ

Data Processor

The data processor for your information is:

West Devon Borough Council

Kilworthy Park

Drake Road

Tavistock

PL19 0BZ

Information Security and data sharing

Your information is stored securely and remains confidential within Planning. Once you make an application the information will be made available on the public register (we do not include any financial information, email addresses, or signatures)

Please see Privacy Notice for Planning Applications for more details.

Accuracy of your information

We will process the information given at the time of your request in writing. If your contact details or information changes please ensure you contact us on 01803 861234 and ask to speak to Planning.

Retention

All pre application information is held as sensitive on a secure system and will not be deleted. They are held as information under the Town and Country Planning Act (1990)

Transferring data outside the EU

Your information will not be transferred outside the EU by the Council.

Individual Rights

You have certain rights under the Data protection Act and the EU General Data protection Regulations (GDPR). These can be found on the ICO website.

Data Protection Officer

The Council has a duty to appoint a Data Protection Officer. The Council's nominated Data Protection Officer is Drew Powell.

West Devon Borough Council

Kilworthy Park

Drake Road

Tavistock

PL19 0BZ

If you have any queries, would like to exercise your rights or make a complaint, contact the Data Protection Officer by

• Email
• telephone 01803 861234 or
• write to them at the address above

West Devon Borough Council

Kilworthy Park

Drake Road

Tavistock

PL19 0BZ

If you are not happy with how we have handled your complaint, you have the right to contact the Information Commissioner's Office to make a complaint about what we do with your information:

• Telephone them on 0303 123 1113 (local rate) or 01625 545 745 if you prefer to use a national rate number
• Visit their website 
• Write to them at:

Information Commissioner's Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF