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Cost of Living Help

With the rising cost of living, we are working with local partners to help residents through this difficult time. See below for some of the help and support available.

Council Tax Rebate

A one-off £150 Council Tax rebate is available to most households living in properties in Council Tax bands A to D. 

Find out more on our Council Tax rebate page.

Help with paying your Council Tax

If you're on a low income, you may be eligible for Council Tax Reduction. Find out and apply on the Make a New Claim page.

If you're not eligible for Council Tax Reduction, you may be able to apply for Universal Credit or other benefits. See below for how to check your benefit entitlement.

Other people may qualify for a discount or exemption on their Council Tax, including:

  • Students
  • Carers and care workers
  • Single adults
  • Disabled residents
  • People with enduring mental health problems

To find out more, please see Reductions - Discounts and Exemptions.

Check your benefit entitlement

Many working people are entitled to additional help and support, including working tax credits and child tax credits.

You can check your benefit entitlement online using the calculator below:

Benefits Calculator

Help with money, employment and training

You can find help and advice with money and debt from any of the services below:

Help with broadband and phone packages

Social tariffs can provide a safety net for customers who might be struggling to afford their broadband or phone services.

Ofgem have produced a list of broadband and mobile services which you may be eligible for.

Cheaper broadband and phone packages

Winter energy bills discount

The government is providing extra support with energy bills over the winter months through the Energy Bills Support Scheme. All households with a domestic electricity connection in Great Britain are eligible for the £400 discount.

There is no need to apply, energy suppliers will pay the grant over six months. Payments start from October 2022, to ensure households receive financial support.

Energy bills support scheme

Household Support Fund

The Household Support Fund can help if you are facing hardship or emergency, including struggling to pay bills or afford food. 

Find out more at Household Support Fund.

Cost of living payments (for people on means-tested benefits)

Residents on means-tested benefits are set to receive Cost of Living Payments directly from the government, totalling £650. 

Since 14 July 2022, the government has been automatically paying the first installment of £326 to eligible households to help with cost of living pressures. The remaining amount will follow in a second instalment in the autumn.

Find out more at Cost of living payments.

Support Directory

Our Support Directory has contact details for partners and charities that can help with a wide range of issues, including foodbanks, mobility assistance, caring, mental health and more.

Visit the Support Directory

Cost of Living Support

Find out more about government's cost of living support package, providing help for households with rising prices, targeted at those most in need.

Help for households

Saving Energy

Visit the government website for home improvement ideas that could make your property cheaper to heat and keep it warm.

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