We now offer web chat, please use the button below to talk directly with one of our Customer Service Team.

Our Online service allows you to:

  • Get answers to your frequently asked questions.
  • Tell us if you are moving
  • Tell us about a change in circumstances
  • Save any form you have started and come back to finish it later.
  • Access our services 24/7
  • View personalised information about your Benefit claim.
  • Upload documents we may need to see, such as ID or payslips

If you have not registered for the service yet, please select 'Short Form' to register. If you already have a Google, Facebook or Microsoft Account, you can use the icon button to register more quickly.

Short Form Register using FB, Google or MS

The first time you use the service you will need your claim reference number.

If you already have an account then sign in below.


Signing up to an online account provides a safe and convenient way to access our Council Tax and Benefits services.