Information about support for households experiencing fuel poverty
Citizens Advice offer a full energy assessment including
Citizens Advice Support 0300 5000 400
Citizens Advice Support
0300 5000 400
LEAP offers a free energy advice service. Our friendly Energy Advisors can:
The eligibility requirements of LEAP are designed to target households that either are already in, or are at risk of falling into fuel poverty. It is open to all types of householders - homeowners, private renters and social housing tenants.
0800 060 7567
Devon Communities Together
Devon Communities Together is able to provide support to individuals who are struggling with fuel bills and heating their homes this winter.
The support Devon Communities Together is offering includes:
|Book a free session here|
Tamar Energy Community
Support for people in Fuel Poverty in West Devon
0800 233 5414
South Dartmoor Energy
May be able to provide fuel vouchers for households experiencing fuel poverty
0800 112 3044
Warm Home Discount Scheme
This is a Government scheme that obligates the largest energy suppliers to credit a £140 discount onto the electricity bills of certain low income households.
Recipients of the Guarantee Credit element of Pension Credit will receive a letter by mid-December. This will advise whether the discount will be paid automatically by their energy supplier, or if they need to contact the WHD Helpline. If you need to contact the Helpline, you must do so by 28 February 2022 to confirm their eligibility.
0800 731 0214
Cold Weather Payment
Payments to help you pay for extra heating costs when it's very cold.
You'll get a payment each time the temperature drops below a specific temperature for a set period.
You'll only be eligible if you already get:
|Cold Weather Payment|
Winter Fuel Payment
If you were born on or before 26 September 1955 you could get between £100 and £300 to help you pay your heating bills. This is known as a 'Winter Fuel Payment'. You will get your Winter Fuel Payment automatically (you do not need to claim) if you're eligible and either:
0800 731 0160
Grants to help pay off your energy debts
If you're in debt to your energy supplier, you might be able to get a grant from a charitable trust to help pay it off.
The following energy companies offer grants and schemes that are open to anyone - you don't have to be a customer:
There are also companies who offer grants specifically for their customers:
When you apply for a grant, you'll have to provide detailed information about your financial situation in your application. It could take a while to complete, and it might be worth getting help from a friend or family member. You can also talk to an advisor for help to fill in forms.
Before you apply
Charitable trusts like you to show that you have received debt advice before you apply. Debt advice can help you manage your debts and increase your chances of making a successful application.
Priority Services Register
Vulnerable households can also get extra support by signing up to the Priority Services Register, a free service eligible for anyone who
Visit the Western Power website for more details and to register.
|Western Power Priority Services Register|
Advice for older people on preparing for winter
A national charity providing practical support to people struggling financially
0808 802 2000