1. What is your annual IT Budget for 2017, 2018 & 2019?
   Year      Revenue Capital
2016-17     £1,200,000
2017-18     £1,200,000
2018-19     £1,200,000

2. Storage:
a. What storage vendor(s) and models do you currently use?
Dell
b. What is the capacity of the storage data in TB & How much of
this is utilised?
50TB
c. What were the installation dates of the above storage
vendor(s)?
2014-2018
d. When is your planned (or estimated) storage refresh date?
None
e. Do you have any extended warranties?
None
f. What is your estimated budget for the storage refresh?
Zero

3. Server/Computer:
a. What server vendor(s) and models do you currently use?
Dell
b. What were the installation dates of the above server vendor(s)?
2017
c. When is your planned (or estimated) server refresh date?
None
d. What is your estimated budget for the server refresh?
Zero
e. Do you have any extended warranties?
None
f. Which operating systems are used?
2003-2012

4. Network & Security:
a. What network vendor(s) and models do you currently use?
Dell
b. What are the quantities of the Edge, Core and MP used in your
network?
?
c. What network architecture is currently used?
Ethernet
d. What security solutions are being utilised?
Firewalls, Anti-virus, Mail filters, Web filters
e. What were the installation dates of the above network
vendor(s)?
2012-2018
f. When is your planned (or estimated) Network refresh date?
None planned
g. What is your estimated budget for the Network refresh?
Zero
h. When did you install your current Wi-Fi environment?
2016

5. End User Devices:
a. How many desktops/laptops are deployed by the Council?
350
b. How many mobile devices [Phones & tablets etc] are deployed by
the council?
115
c. What were the installation dates of the above desktop/laptops?
2015 - 2018
d. When is your planned (or estimated) desktop/laptop refresh
date?
Ongoing

6. Backup, DR and BC:
a. What device/system do you use for your daily backups
Disk
b. What backup software do you use?
Veeam
c. How much data do you backup, in TB?
Weekly Tape backup is approx. 22TB
d. Do you use a third party to provide a Business Continuity
service (e.g. office workplace recovery or infrastructure ship-to-site
solutions)?
No
e. Does your current recovery solution meet your stakeholder's
expectations?
Yes
f. Do you already backup into the cloud?
No
g. Do you have a documented disaster recovery & business
continuity plan in place?
Yes

7. Number of Physical servers?
4

8. Number of virtualised servers? & Which Virtualisation platform
do you use?
150 Hyper-V

9. Do you have a cloud strategy?
No

10. Do you use Azure or Amazon Web Services?
No

11. Do you use or are you planning to use MS O365?
Yes

12. Please also name all of the IT re-sellers that you work with and
buy from, as well as the frameworks utilised.
Nexus, Trusmarque

13. Do you have a Software Asset Management Policy?
No

14. Who is responsible for your Software Asset Management?
Mike Ward - Head of IT Practice

15. How much did you pay in the last financial year for software
licenses?
£750k

16. If applicable, how many people are using Office 365?
None

17. Who are your top three software vendors by revenue?
Microsoft
Civica
Northgate


18. What are the contractual renewal dates for those three vendors?
Various

19. Have you been audited by those three vendors?
No

20. Do you currently measure software usage versus the number of
licenses purchased?
Yes

21. Do you use a software asset management and/or software inventory
tool? If so which one(s)?
SCCM, PDQ

22. Are you actively moving any applications/infrastructure into a
cloud environment?
No

23. Do you have contract for IT asset disposal?
No

24. When is the contract due for renewal?
N/A

25. Who is responsible for your IT Asset disposal?
Mike Ward - Head of IT Practice

26. What is the total number of IT staff employed by the
organization: Please list and provide contact details for the IT senior
management team including CIO, IT Director and Infrastructure Architects
if applicable.
13

27. Who is Head of IT?
Mike Ward, Head of IT Practice, 01803 861234, Mike.Ward@swdevon.gov.uk

28. Who is Head of Procurement?
N/A

29. Do you have a managed/shared service with any other councils?
West Devon Borough Council & South Hams District Council share services.

30. Do you normally purchase equipment and services as a capital
investment (Cap-Ex) or ongoing operational charges (Opex).
Both